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SHIPPING & RETURNS

SHIPPING POLICY

Domestic Shipping
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Estimated Shipping Times (Regular USPS Shipping)

North America: 3-7 business days

Canada: 5-8 business days

 Actual delivery time will depend on the shipping method you choose.

 

Customs and Import Taxes
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Buyers are responsible for any customs and import taxes that may apply. Please note: We are not responsible for delays due to customs.

RETURN & EXCHANGE POLICY

We gladly accept returns and exchanges
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Contact us within: 2 days of delivery

Ship items back within: 2 days of delivery

 

Please contact us with any problems with your order.

 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:

  • Custom or personalized orders

  • Perishable products (like food or flowers)

  • Bath Salts 

  • Body Scrubs

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

  • Items on sale

  • Open Essential Oils with broken seals

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Conditions of Return Outside of Damaged or
Wrong Item(s) Received 
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Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Outside of damaged items and/or wrong item(s) received, buyer will be charged a 20% restocking fee plus the shipping charge if order was originally shipped with free shipping. 

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DEPARTMENTS

Bath & Body

Skincare

Pain Relief

Gift Sets

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ABOUT

LODIS LANE

SUPPORT

Our Customer Service is here to assist you

©2024 by Lodis Lane. All Rights Reserved.

The FDA does not regulate all supplements or natural products. Our products are intended for individuals over the age of 18 and should be used in accordance with the instructions on the labels. It is advised not to use our products if you are pregnant or nursing, unless the product is designed specifically for pregnant and/or nursing mothers. If you have a serious medical condition or are taking prescription medications, consult a physician before use. Prior to using any dietary supplement, seek guidance from a healthcare professional. The information provided on this website regarding supplements or natural products is not intended to diagnose, treat, cure, or prevent any disease. Updates may occur based on advancements in medical research. Our company does not conduct animal testing or source natural ingredients from suppliers that test on animals.

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